Refund policy

14-day money-back guarantee

There's no trial version of ThreadMyMac, so the guarantee is your trial. If the app isn't right for you, email support@threadmymac.com within 14 days of buying and we'll refund you in full. You don't have to give a reason, although we'd love to know what didn't work so we can improve it.

How to ask for a refund

1. Email support@threadmymac.com from the address you used to buy, or include your order number.
2. We'll process the refund through Dodo Payments, usually within two business days.
3. The money goes back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.

When a purchase is refunded, its license key is deactivated.

After 14 days

If something is broken and we can't fix it, write to us anyway — we'll treat you fairly. This policy doesn't affect any rights you have under the consumer law of your country.